Many times, Internet connection problems are due to incorrect login details. Because wireless security keys can be long and complex and because Mac repair can be easy and user-friendly with a basic knowledge of wireless networking. With these basic Wi-Fi troubleshooting steps, you can be.
The bottom line: 99% of home WiFi issues can be fixed by unplugging the router, waiting five seconds, then plugging it back in. This resets the device and frequently improves the speed. Our aim with this guide is to provide you a to-the-point reference for dealing with some of the most common home WiFi issues, including:. WiFi not working. WiFi slowed down. WiFi network disappearing.
Devices that won’t connect to Wifi We’ll cover what to do if your connection is running slower than usual, as well as how to troubleshoot a network that won’t connect at all. We’ll also take a look at several tools you can use to help troubleshoot your connection when problems crop up. Home WiFi Quick Fix If your wireless connection suddenly stops working, before trying anything else, restart your router.
Here’s the process:. Unplug or power off your router. Wait 2-5 minutes before plugging it back in. Wait 5 more minutes and retry the connection. In most cases, this should fix your issue and allow you to get back online. If you go through these steps and something still isn’t working, you may need to contact your internet service provider for assistance. Understanding Your Router’s Icons Most routers have a series of icons that illuminate to convey different status messages at a glance.
Though these can vary from brand to brand, most manufacturer’s include at least three primary status indicators:. Globe icon: solid when modem is connected to the Internet. WiFi icon: solid when WiFi is being broadcast with no issues. Status. Ethernet icon: solid when ethernet cables are connected and working properly. When everything is working properly, you can expect the icons to be solid or blinking green or blue light.
This signals that a device is plugged in and functioning normally. When there is a connection issue, you can expect the icons to turn red or orange.
An orange or amber light may indicate a problem or limited connectivity, whereas a red or unlit icon may signal that there is no current connection. Important point: in order to be clear on what your specific device is communicating to you, be sure to refer to the user manual for a more detailed explanation. Pro tip: You can usually find a digital copy of your router’s manual by typing your device model number followed by “user manual” into Google. How to troubleshoot WiFi The appearance of routers differs from brand to brand, but the core functionality is the same: directing digital traffic over WiFi. If you’ve tried the quick fix above to no success, there are still several other ways you may be able to troubleshoot your WiFi connection. In order to identify the technique most likely to actually help you, let’s break them down by their core issue: “I’m experiencing slower-than-normal network speeds.” Try this: Plug an ethernet cable directly into your router and test your internet speeds using our. Next, test your speeds on the WiFi connection.
If they are both slow, the issue is likely with your service provider, and not your equipment. Give them a call. If the hardwired connection is much faster than the wireless one, however, there may be more you can do to optimize your network. Wired connections will usually always be faster than wireless in some capacity, but the difference shouldn’t be so vast that your WiFi is unusable.
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First try moving your router to a more central location. If that’s not an option, it may be worth exploring how to to all areas of your home. Also, you may be encountering interference from networks adjacent to yours. If you think this may be the case, you can try changing the channel your router is broadcasting on.
For starters, you’ll want to use the 5Ghz band whenever possible, if your router supports it. These tend to be less congested, and therefore better performing than their 2.4GHz counterparts.
“I have no internet connection at all.“ Try this: Plug an ethernet cable into your router and see if you’re able to get a signal on a desktop or laptop. If you can’t, your access has been cut, and you should contact your ISP. If you find that you’re able to load web pages through a hardwired connection, there’s definitely something wrong with your WiFi network itself. If restarting the router didn’t fix the issue, you may need to set it up again completely.
Most routers have a small “reset” button that needs to be held down with a paperclip or other small object. Doing this will restore the device to factory settings, and you’ll be able to go through the first-time setup once again. If you’ve been through this process and still can’t get connected, you’ll likely need to contact your ISP for help. You could have an unpaid balance that has caused the company to suspend your account, or there may simply be an outage in your area. “My WiFi network disappeared completely.” Try this: Check to see where your router is positioned.
If it is somewhere cramped, such as behind a couch, or crammed into a crowded equipment cabinet, it may be overheating and shutting down automatically to prevent any damage. If you’re able to move your router somewhere where it has more airflow, you should be able to solve the overheating issue. If you feel that your router is positioned somewhere ideal and that overheating isn’t the problem, there are a few other things that could be happening. For one, your network may have reset itself due to an update. Take a look at the default network name (usually printed somewhere on the router itself) and see if you recognize that network when looking for a connection. “My phone/laptop/tablet won’t connect, even though my other devices are fine.” Try this: Turn off the offending device and turn it back on. You can also try turning the WiFi off and on again in the settings of your device, just to be thorough.
If this doesn't help, you may need to delete your network from the device entirely. On an iOS or Android device, you can simply click on the network name and hit “Forget This Network.” This will mean you’ll have to find the network again and put the password in like you did the first time you set it up, but it should solve any remaining connection issues in the process. Tools for WiFi troubleshooting.
Speed Test Use our speed test tool to check for reductions in your upload and download speed. Our will allow you to see how your current network is performing in terms of both upload and download speeds. You can use this at any time to test the quality of your connection, and if you’re having any issues, you can use it to gauge your progress on getting them resolved. You can also use Speed Test periodically to see if you are really getting the speeds that you are paying for. Just remember that using WiFi will always slow things down a little bit! Wireless Diagnostics (Mac) The Network Diagnostics tool is a robust program that allows you to get a clear picture of your network health, as well as troubleshoot any issues you may be experiencing. You can find this program by hitting Command + Spacebar and typing “Wireless Diagnostics” into the search bar.
When you first open the program, it will scan your immediate area for any available WiFi networks. Once this is done, you’ll be presented with two options: Monitor my WiFi connection and Continue to summary. Choose neither of these. Instead, at the top of your screen, select “Scan” from the Window drop-down menu. You will see a list of networks.
Select “Scan Now.” The service will then show you a full list of connections around you, including what channel they are operating on. In addition, the program will show you the best channels for both the 2.4GHz and 5GHz bands based on network congestion. In order to actually change the channels your router is operating on, you’ll need to google the brand of the device followed by “IP address.” You will then type this in just like you would any regular website (detailed instructions below).
Open the program by clicking Command + Spacebar and typing “Wireless Diagnostics”. Once open, select “Scan” from the Window drop-down menu. Select “Scan Now.”. Observe the channel your network is operating on, as well as the channels recommended by the program. Log in to your router’s control panel and change the broadcast channel to the one recommended above.
NetSpot (Mac & Windows) NetSpot is a fantastic alternative to both options above, and even features some additional tools that intermediate users may find valuable. Above and beyond being able to view detailed information about your network, NetSpot also allows you to visualize its footprint in your home, showing you any dead zones and weak points that need to be patched up. Available as a free download, you’d be hard-pressed to find a more feature-complete troubleshooting program.
Why does my computer keep disconnecting from WiFi? If you find that you are consistently getting booted from your WiFi network, there are a few things that could be happening. The first step we recommend taking is looking for any patterns in the service disruptions. Do they only happen at a certain time of the evening? Maybe it even drops when you pop something into the microwave?
Believe it or not, there are many signals constantly flowing through your home that can disrupt your internet connection. If you’ve ruled out network interference using the tools listed above, you may need to try updating your router's firmware. This is essentially the device’s “operating system,” and like any other piece of software, it needs to be updated from time to time to keep functioning properly. If you’ve updated your firmware and are still getting disconnects, you may need to consider replacing the router outright, especially if it is more than a few years old.
Routers are computers, and computers unfortunately do tend to fail after a few years. Firmware Updates by Brand.
How to log into your router’s control panel Click on your router’s brand below to see in-depth instructions on how to log in to its configuration area, where you can adjust network passwords and names, as well as change the channels they are operating on. If All Else Fails, Contact Your Service Provider. Though technical support from many companies can be a hit or miss experience, if you’ve tried everything above and nothing seems to be working, it may be best to simply reach out to request a tech to come to your home and sort the issue out directly. This may entail a service fee of some kind, but if it gets you back online, it may well be worthwhile in the end.
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Find yourself waiting forever for websites to load? Have problems with video calls, playing games or working online? Probably your internet needs a speed boost.
But what can you do to ensure the best online experience? Don’t worry, in this article we’ll go over all tested troubleshooting steps to resolve troubles with the slow internet.
Read on and learn how to make internet faster and your online activities stress-free. Why is my Internet so slow? There are many different factors that could be slowing down your internet speed. It can be anything from the browser you use to the cluttered system or your router’s location. Some of these things have nothing to do with your Mac at all like a router, some can be easily fixed through a simple action. However, no matter the reason, if your internet connection is slow, it may destroy your productivity. That’s why we’ve gathered 10 ways to fix the Mac slow internet.
Let’s ensure that your connection is as fast as lightning! How to speed up Internet on your Mac This guide provides some of the common and the most helpful ways to make your internet faster. Try out these tricks to get a smooth web experience!
Test your internet speed If you keep asking yourself how to speed up your internet, first of all, test your speed. Sometimes your internet is slow because you’re paying for the slow internet. Visit your internet provider’s website and find out what plan you have.
Then run one of the speed tests (there are many of them available online, but one of the most popular is Speedtest.net) to check whether the numbers match. If they do match up, then your network is working fine and you just pay for the slow internet. However, if the numbers are different, read on to learn how to improve internet speed.
Check Network preferences Do you see a spinning beachball when you try to load web pages? It may not be clear whether the page is taking a long time to load or whether your connection is broken. To check it out, do the following:. Go to the Apple menu in the top left corner of your screen.
Choose System Preferences Network. Click Assist me and then choose Diagnostics. Choose your type of connection and click Continue to start the test. If the problem pops up, follow the suggested advice to deal with it. Test all your Macs If you have more than one Mac, check whether the internet connection is slow on each on them.
If you see the slowdown only on one computer, then most likely the problem lies in this particular Mac. For instance, it may have an unusually weak Wi-Fi connection. Try to go to the Wi-Fi menu in the menu bar and choose Turn Wi-Fi Off. Wait a few seconds and turn it on. These simple actions may fix your MacBook internet slow connection. Restart your router Router issues can cause problems with the internet.
If your internet is as slow when your smartphone or other device is connected to Wi-Fi, chances are, the trouble is not with your Mac. To fix the slow connection, try restarting your router. Simply turn it off, wait a few seconds and turn it on again. You can also try to relocate your router, so it’s closer to the place where you usually connect. Make sure no objects will affect the signal, like microwaves and various metal things.
Enable wireless security Do you use Wi-Fi and notice that your Internet running slow? Then check whether you’ve turned on security settings on your router. If the security is not enabled, how do you know that all your neighbors aren’t just enjoying the free access? It’s worth checking the router's manual, setting up the highest security level and choosing the appropriate password no one can guess easily.
Use an Ethernet cable instead of Wi-Fi While the wireless internet is more convenient, connecting directly to the router with a cable provides the faster connection. Many people don’t realize that and still use Wi-Fi even if they are close enough to the router to use the cable. In fact, Wi-Fi rarely achieves the speed that Ethernet can due to the signal loss, distance from the router, and many more. The best solution is to simply plug your Mac in using a cable and you’ll notice the considerable speed boost.
Close unnecessary apps and browser tabs Internet running slow on Mac? If you have dozens of apps and websites open, such as Skype, Safari, Mail, Facebook, Twitter, and many more, then they are all trying to connect to the internet from time to time to update and synchronize. It makes the Mac internet slow and the websites start to hang. That’s why close unnecessary apps and tabs in your browser. Believe us, your Mac will thank you for that! Switch to another web browser Which web browser do you use? Chances are, that it’s either Chrome or Firefox.
However, if you open up the Activity Monitor and see how much RAM your browser uses, you may be a bit surprised. A single tab opened may take up 20 percent of your RAM. The answer is simple: these popular browsers are not optimized for a Mac.
If you want to increase the internet speed, try switching to Safari. It is considered to be one of the fastest web browsers out there and it usually wins the speed tests on Macs.
Clean up your Mac and increase the overall speed It goes without saying that a cluttered system affects your Mac performance. If you want to get a better browsing speed, you need to clean up your Mac from all the clutter it contains. Surely, you can remove the junk manually but a smart utility like will save you tons of time.
With its help, you can easily remove large and old files, broken downloads, app leftovers, caches, log files, and much more. CleanMyMac knows what to clean and what not to clean, making it incredibly safe. Once you get rid of all the useless files, you’ll not just get the faster internet but a better running Mac. Call your internet provider If you’ve gone through all the steps and your internet is still slow, then it’s time to call your internet provider. The problem may be on their end and most likely they are doing their best to resolve it this minute. However, if your internet provider can’t give you the speed you want or you are not satisfied with their customer service, consider to find a new provider.
Make a little research to choose the one that fits all your requirements. We hope our guide has helped you and you finally made your Mac faster. The last but not the least our piece of advice: just make sure to do regular cleanups and maintenance with utilities like CleanMyMac X to prevent problems with slow internet on Mac. Staying connected matters, right?
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